If your Nintendo Switch joysticks are turning out to be unreliable, pointing your game in random instructions even if you haven’t physically pushed them that way, you may possibly be going through “Joy-Con Drift.” And even though Nintendo hasn’t officially admitted to a defect, the firm is now quietly repairing the controllers free of charge of charge, according to Vice News.
Vice says it is obtained an inner Nintendo memo that not only instructs the company’s purchaser services division to restore individuals controllers for free of charge, but even situation refunds for preceding repairs, all without the need of needing to show that you really bought a Switch and have a legitimate guarantee.
If genuine, the no-concerns-asked refund would be a quite clear signal that Nintendo’s copping to the situation — but also a signal that the company’s prepared to consider care of impacted consumers.
It unquestionably wouldn’t shock me: in 2017, I reported on a previous Joy-Con issue where one of Nintendo’s controllers would de-sync from the console, and offered a very similar extremely-number of-concerns-asked return that I did not have to shell out for — which include a pre-paid label so I wasn’t out the price of shipping, both. Vice says that 1 of its podcast producers just took benefit of a free of charge Joy-Con drift restore, which — whilst not evidence — is still a different indication that the report is possible genuine.
Nintendo declined to comment to Vice, and did not promptly reply to our request for comment.